Designing in a Virtual World
We can definitely all agree this new normal is drastically different to what we were used to pre-COVID-19. Here at Interiors By Design, like most other businesses, we have had to adapt to be able to continue supporting our customers as best as possible.
In recent months, the Government has introduced tighter restrictions, including the closing of non-essential establishments. Unfortunately, our showroom falls under this category, so we had to close and have not been able to allow visits. However, our customers have still needed their kitchens and bedrooms designed, built and fitted throughout this time.
To ensure we keep within Government guidelines, but continue to run our business efficiently, we made the decisive move to digital. We offer virtual consultations to allow us to discuss with our customers exactly what they want from a new kitchen or bedroom. In these appointments we talk through any preferred brands, units wanted, layout of the space, budget and timeframes and we aim to provide all of our customers with free, no obligation 3D visuals and quotations within a week of the initial consultation. At Interiors By Design, we always keep our customers fully informed throughout the process, from consultation stage through to finish, and we know this is even more important whilst we cannot see people in person.
Previously, we conducted our consultations by visiting our customers at their homes and although we miss that in-person interaction, doing this virtually has had some huge positives. We are no longer using transport to travel to consultations (or having customers travelling to our showroom), and with our showroom closed, we aren’t using our usual amount of power, so this is helping us do our bit for the environment!
Based in Wigston, Interiors By Design are a proud part of the local community and we continue to serve our customers whatever challenges are presented. We cannot wait to reopen our showroom but until then we are certainly making the most of the opportunities presented by modern technology and a definite advantage of our virtual consultations is that they can be easily fit in to anyone’s day. There is no travel time to consider, simply click on the link in the email and we’re ready to go!
If you are looking to upgrade your kitchen or bedroom, we would love to discuss your requirements! To book your free, no obligation virtual consultation, click here and experience for yourself the satisfaction of seeing your vision come to life from the comfort of your own home.